Thank you! I have just found that the company I had used to purchase from is now owned by a large store chain. I am glad I found your company on the internet.
"Wow is all I have to say about GotPetSupplies. Their customer service exceeds excellence. I had some issues with the delivery of my aquarium (carriers)..but I received exactly what I ordered and much more. This company will go the extra mile and they deserve 5 stars - A+ - 2 Thumbs up. Thank you James!"
I door on my old dog kennel got ruined I ordered a new one and it was the wrong one. I took pictures and sent them to James who contacted the mfg. and found the old style door for me. Instead of shipping the old door back they told me to donate it to our local shelter. I thought that was very nice and will use them again.
GotPetSupplies.com had the item I wanted at a price that was more cost effective than other websites which offered the same item. My item arrived in a timely manner and was packaged with care.
Easy website! Great prices! Would like to know when you're out of stock, approx. when it will be available
I would like for David I don't know his last name to recognized for his excellent work. I had an issue with my order # 28646 and he assisted me in resolving it to my full satisfaction very quickly Thank you so much David I will recommend gotPetSupplies to my family and friends.
Great customer service, I had some issue with my order, but sales representative: James, did an amazing follow up and recover my issue. Thank you will absolutely buy from them again
I had questions on whether this would work with my existing kennel and they went out of their way to contact me and make sure I got the right door. It fits perfectly and I appreciate the outstanding customer service!
A+ very fast transaction A+ on delivery
"I recently shopped with GotPetSupplies.com for the first time. I was amazed at the selection of dog toys, speed of order fill and delivery."
Customer service is world-class. The shipping carrier lost one of my packages and the GotPetSupplies.com team came to the rescue and sent a replacement overnight via another vendor.
"Really appreciated the constant updates via email as to where my package was -- especially once it had been delivered!"